HP Insight Remote Support and Insight Online Setup Guide for HP ProLiant Gen8 Servers and HP BladeSystem c-Class Enclosures

Unregistering an HP ProLiant Gen8 server from Direct Connect Remote Support
TIP: You can use RIBCL XML scripts to unregister a batch of HP ProLiant Gen8 servers. For more
information, see the HP iLO 4 Scripting and Command Line Guide.
Method 1: Using iLO to unregister from Direct Connect Remote Support
Use the following procedure to discontinue monitoring of an HP ProLiant Gen8 server.
You must have the Configure iLO Settings privilege to modify the Remote Support settings.
1. Log in to the iLO web interface (https://<iLO hostname or IP address>).
2. Navigate to the Remote SupportRegistration page in the iLO web interface.
3. Click Unregister.
The following message appears:
Are you sure you want to unregister and disable automated support?
4. Click OK.
The following message appears:
Un-registration in progress. Please wait...
When the un-registration is finished, the following message appears:
This server is not registered.
Method 2: Using Intelligent Provisioning to unregister from Direct Connect Remote Support
Use the following procedure to discontinue monitoring of an HP ProLiant Gen8 server.
1. Start Intelligent Provisioning.
2. Navigate to the Perform Maintenance screen and select HP Insight Remote Support.
3. Click Unregister.
The following message appears:
This server is not registered.
Unregistering an HP BladeSystem c-Class enclosure from Direct Connect Remote
Support
1. Log in to the OA web interface (https://<OA hostname or IP address>).
2. Navigate to the Enclosure InformationEnclosure SettingsRemote Support page.
3. Click Unregister.
The following message appears:
Are you sure you want to un-register and disable HP Insight Remote
Support?
4. Click OK.
The following message appears:
Un-registration in progress. Please wait
When the un-registration is finished, the Remote Support page shows the following message:
The enclosure is not registered.
24 Using Direct Connect Remote Support