HP Insight Remote Support 7.0.9 Upgrade Guide

Functionality Details
Products that will not be
supported by any 7.x version
l HP Dynamic Smart Cooling
l HP SAN Virtualization Services Platform
l HP Modular Array
l HP Enterprise Modular Array
l HP Raid Array
l HP Enterprise Storage Array
l M-series Switches (McData)
Table 1.1 Insight RS 5.x Functionality Not Available in Insight RS 7.0.9, continued
Upgrading Insight Remote Support Versions
Upgrading from previous versions of Insight Remote Support to version 7.0.9 works entirely through the
installer, which migrates your data. The following versions are supported for upgrading to 7.0.9:
l Insight Remote Support 7.0.5 and 7.0.8
l Insight Remote Support Advanced (RSA) version 5.6 and later
Customers with Insight RSA version 5.50 or earlier should contact HPSupport for advice on the best
upgrade path suited to your environment.
l Insight Remote Support Standard (RSS) version 5.6 and later
Insight RSS versions prior to 5.6 cannot be upgraded and require a complete reinstall to upgrade to
Insight RS version 7.0.9.
On upgrade, the following steps occur:
l The installer exports Insight Remote Support 5.x configuration data and triggers Insight Remote
Support 7.0.9 to import data.
l The installer shuts down and disables Insight Remote Support 5.x, but leaves the software in place.
Configuring Insight Remote Support 7.0.9
The Insight Remote Support 7.0.9 installer detects a previous version of Insight Remote Support,
upgrades the version and migrates the configuration data. For more information on Insight Remote Support
installation and configuration, refer to the HP Insight Remote Support Installation and Configuration Guide.
HP Insight Remote Support 7.0.9:Upgrade Guide Page 8 of 18
Chapter 1: Upgrade Overview