HP Insight Remote Support 7.0.9 Upgrade Guide

Chapter 1: Upgrade Overview
This chapter is an overview on upgrading HP Insight Remote Support (RS) to the new 7.0.9 version.
Choosing to upgrade Insight Remote Support
Insight Remote Support 7.0.9 replaces all of the capabilities and product coverage found in HP Insight
Remote Support Standard. Additionally, Insight RS 7.0.9 can also be used as an alternative to Insight
Remote Support Advanced with the exceptions listed in the table below.
Note: You should not upgrade from Insight Remote Support Advanced 5.x to 7.0.9 unless you
need new product support. Existing Insight Remote Support Advanced customers should note
that 7.0.9 does not include support for the Mission Critical devices.
The following devices and functionality were supported in 5.x versions of Insight RS, but are not supported
in version 7.0.9:
Functionality Details
Hosting Device l All Microsoft Windows 2003 operating system versions. Note that
this will not be supported on any Insight RS 7.x versions.
Product coverage for
monitored devices
l HP Superdome SD-A and SD-B (Insight RSA only)
l P9000/HP XP Disk Arrays (Insight RSA only)
l HP Enterprise Secure Key Manager (Insight RSA only)
l HP Secure Key Manager (Insight RSA only)
l HP NonStop servers (Insight RSA only)
l IBM AIX servers (Insight RSA only)
l Sun Solaris servers (Insight RSA only)
Monitored environment size l Environments with more than 2,500 devices
Mission Critical Service
Delivery
(Insight RSA only)
Capabilities to deliver mission critical services such as:
l Revision and configuration management for HP-UX
l Assessments including patch, firmware, configuration analysis for
HP-UX
l HP-UX System Health Check assessments
l Availability analysis for HP-UX
l TAM-S and CCMon Services
l Unreachable Device Notification
Table 1.1 Insight RS 5.x Functionality Not Available in Insight RS 7.0.9
Page 7 of 18HP Insight Remote Support 7.0.9:Upgrade Guide