HP Insight Remote Support 7.0.9 Upgrade Guide

Chapter 4: Upgrading Insight Remote Support
Standard
HP Insight Remote Support 7.x software replaces all versions of Insight Remote Support Standard. This
new technology leverages the benefits and product coverage from HP Insight Remote Support Standard
but with a new and improved architecture. You will benefit from:
l Improved visibility of the monitoring health of all of your devices
l Scalable to support up to 2,500 devices
l Improved embedded software update and intelligent analysis modules
l Easy configuration of hardware devices with new automatic grouping
l New local email notification capabilities
l New optional integration into HP Systems Insight Manager 7.2 or later
l Automatic web portal visibility of your personalized IT through HP Insight Online, a new capability of
HP Support Center
Note: The upgrade process saves all your contact and configuration information so you will not
need to reconfigure the same information. The Insight RS 7.x installer automatically checks pre-
requisites, and it is important that any warnings are read carefully before proceeding, if
appropriate.
You can upgrade to version 7.0.9 of Insight Remote Support from Insight RSS versions 5.6 and 5.7. These
versions of Insight Remote Support will upgrade without any user interaction, but older versions of Insight
Remote Support will require you to first upgrade to the most recent version before upgrading to version
7.0.9.
Important: TCP/IP port 7905 needs to be opened for Insight Remote Support7.0.9 to
communicate with monitored devices that use WBEM/WMI.
Insight RSS and RSA use TCP/IP port 7906 to communicate from the monitored devices to the
Hosting Device/Central Management Server. Insight Remote Support7.0.9 now uses port 7906
for the Insight RS Console and when using the Onboard Administrator and HP ProLiant Gen8
iLO 4 embedded Insight Remote Support capabilities.
Insight Remote Support7.0.9 uses port 7905 to communicate with monitored devices that use
WBEM/WMI, such as HP-UX, Linux and Windows servers. If you secured port 7905 when
using Insight RSS or RSA, you must now make sure TCP/IP port 7905 is open on your
monitored devices, the Hosting Device and any firewalls between the two. For more information
about specific port settings, see the HP Insight Remote Support Security White Paper.
Page 15 of 18HP Insight Remote Support 7.0.9:Upgrade Guide