HP Insight Remote Support 7.0.9 Release Notes

HP Insight Remote Support 7.0.9 Release Notes
9
Supported Hosting Device hardware
HP Insight Remote support is supported only on HP ProLiant servers:
 Any HP ProLiant G4 or above (x86 system) with Insight Management Agent or WBEM Provider support
 Any HP ProLiant G4 or above (x64 system) with Insight Management Agent or WBEM Provider support
Refer to the ProLiant server section below for more details of Insight Management Agent or WBEM Provider support.
Note
ProLiant 100 Series servers, with the exception of the ProLiant G6 1x0 Series servers, are not supported as a Hosting Device
to host HP Insight Remote Support since they do not offer a diagnostic agent to monitor themselves.
ProLiant 1x5 series servers are not supported as they do not have any diagnostic agent support to monitor themselves.
Minimum and recommended Hosting Device specifications
The Hosting Device should be a Microsoft Windows ProLiant server that meets the following specifications in order to
ensure that it performs and is available at a high level.
A large variety of Microsoft Windows ProLiant servers can be used as a Hosting Device for this purpose, dependent on the
size of monitored and managed environment.
This section provides guidance that would make any particular Windows ProLiant model and configuration suitable or not
beyond the operating systems and hardware platforms described above.
The section below provides some examples of Hosting Device server specifications compared to the number of devices that
are required to be monitored. The specification can be affected by a number of factors:
 The type and power of the Windows ProLiant server selected
 The number of devices monitored and managed
 If the Hosting Device is also being used for other optional management applications (e.g. HP SIM)
 Any application sharing the same Hosting Device
Hence, it is not possible to give exact advice on which specification will be required. If performance degradation is observed,
it is likely that the server may need to be compared to the following recommendations outlined below.
If problems are being encountered, you will be required to meet the minimum requirements in order to gain HP support. Not
meeting the minimum specification can cause the solution not to load, to stop or to have significant performance
degradation.
The following tables outline the minimum and recommended Hosting Device specifications based on the results of HP's
quality assurance and performance testing for specific environments.
Since a large variety of Windows ProLiant servers can be used as a Hosting Device and processor speed alone does not
indicate the power of a server, the following sizings are examples of recommended configurations according to the size of
the monitored environment.
Table 5. Hosting Device sizing requirements based on number of managed devices
Memory Size
Free Disk Space
Up to 100
devices
Minimum 4 GB for new installations
Recommended 6 GB, 8 GB if using HP SIM
2 GB during a new full installation
4 GB for operation
1
Up to 500
devices
Minimum 6 GB for new installations
Recommended 8 GB, 10 GB if using HP SIM
2 GB during a new full installation
8 GB for operation
1
Up to 2,500
devices
Minimum 8 GB for new installations
Recommended 12 GB, 16 GB if using HP SIM
2 GB during a new full installation
28 GB for operation
1
1
The disk space requirements are affected by the number and type of devices if collections are configured (collections are enabled by default, are strongly
recommended and in some cases a requirement of the contract type). Please see the Configuration Collection capabilities section below for details.
For larger number of devices, it is recommended during installation to configure the destination folder for the database and
log files to be on different volumes to increase the performance of the application. See the HP Insight Remote Support
Installation and Configuration Guide at www.hp.com/go/insightremotesupport/docs for details.