HP Insight Remote Support 7.0.9 Release Notes

HP Insight Remote Support 7.0.9 Release Notes
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Appendix A – Updating existing Insight RS installations
HP Insight Remote Support 7.0.9 replaces all of the capabilities and product coverage found in HP Insight Remote Support
Standard. Additionally, Insight RS 7.0.9 can also be used as an alternative to Insight Remote Support Advanced (RSA) with
the exceptions listed in Table 20 below. These exceptions include:
 Monitoring specific Insight RSA devices
 Requiring the integration with SAP Solution Manager/HP Operations Manager
 Using Insight RSA with Mission Critical Partnership or Proactive 24 contracts
 Customers with Proactive Care Service are advised that HP Insight Remote Support 7.x is the preferred version.
Existing Insight RSA version 5.80 customers will not be automatically upgraded to Insight RS 7.0.9 at the time of release. If
you wish to upgrade, this can achieved by downloading the Insight Remote Support 7.0.9 software package from HP
Software Depot and following the installation procedure. The installation process will assist you in this upgrade.
When upgrading to Insight Remote Support 7.0.9 and you are also upgrading HP SIM to version 7.2 or 7.3, make sure you
install or upgrade to HP SIM 7.2 or 7.3 before you upgrade Insight Remote Support to 7.0.9. If you do not install a supported
version of SIM first, the SIM Adapter will be uninstalled as part of the upgrade, and you will need to install and enable the SIM
Adapter after installing a supported version of SIM.
Note
Customers using a version of HP Insight Remote Support prior to 5.60 cannot directly upgrade. For details, please see the
upgrade instructions provided in the HP Insight Remote Support Upgrade Guide available at
www.hp.com/go/insightremotesupport/docs.
Table 20. Insight RS 5.x functionality not available in Insight RS 7.0.9
Hosting Device
 All Microsoft Windows 2003 operating system versions.
Note, this will not be supported on any Insight RS 7.x versions.
Product coverage for monitored
devices
 HP Superdome SD-A and SD-B (Insight RSA only)
 P9000/HP XP Disk Arrays (Insight RSA only)
 HP Enterprise Secure Key Manager (Insight RSA only)
 HP Secure Key Manager (Insight RSA only)
 HP NonStop servers (Insight RSA only)
 IBM AIX servers (Insight RSA only)
 Sun Solaris servers (Insight RSA only)
Mission Critical Service Delivery
(Insight RSA only)
Capabilities to deliver mission critical services such as
 Revision and configuration management for HP-UX
 Assessments including patch, firmware, configuration analysis for HP-UX
 HP-UX System Health Check assessments
 Availability analysis for HP-UX
 TAM-S and CCMon Services
 Unreachable Device Notification
Products that will not be
supported by any 7.x version
 HP Dynamic Smart Cooling
 HP SAN Virtualization Services Platform
 HP Modular Array
 HP Enterprise Modular Array
 HP Raid Array
 HP Enterprise Storage Array
 M-series Switches (McData)