HP Insight Remote Support 7.0.9 Release Notes

HP Insight Remote Support 7.0.9 Release Notes
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HP BladeSystem Enclosures
HP Insight Remote Support monitoring is limited to the Enclosure and the Onboard Administrator (OA). Monitoring of the
devices within the Enclosure requires the additional steps of discovery and configuration of those devices to be monitored.
Note
HP BladeSystem c-Class interconnect modules (Virtual Connect, Ethernet, Fibre Channel, InfiniBand and SAS interconnects)
will automatically be monitored via the OA management module, if it is configured for monitoring.
The following HP BladeSystem c-Class Enclosures are supported:
 HP BladeSystem c3000 Enclosure
 HP BladeSystem c7000 Enclosure
 Includes Onboard Administrator
HP BladeSystem c-Class Enclosures can be configured for Insight Remote Support 7.0.9 using one of the two methods
based on the Onboard Administrator (OA) firmware level:
Do not attempt to configure both configuration methods as this is not supported and monitoring will not work correctly.
1. OA firmware level 3.60 or above
 Register with an Insight Remote Support 7.0.9 Hosting Device through the OA to send service events to the Hosting
Device for both the primary and standby OA
Note
If using OA firmware versions 3.55 or 3.56 HP recommends you upgrade to version 3.60.
2. OA firmware level prior to 3.55
 If you have configured a primary and standby OA in your environment, you should configure the SNMP protocol to
send traps to the Hosting Device
 Discovery from the Insight Remote Support Hosting Device should be limited to one of the OAs and not both
The latest firmware software can be found on the HP website at: www.hp.com/support/oa.
HP 9000 Servers
HP only provides limited remote support for customers using HP 9000 servers. As with standard support, HP Insight
Remote Support version 7.x will attempt to discover these products as remotely monitored HP products and send
information about failure events to HP.
However, if there are issues with the operation of the remote monitoring features of HP Insight Remote Support version 7.x
for these specific products, including the remote discovery or the reporting of failure events to HP, then HP will resolve such
issues in a commercially reasonable manner but without guarantee of an immediate response or a resolution. If a failure
event is successfully received at HP, it is managed according to the support level agreement.
The following HP 9000 servers have this limited support:
Table 12. HP 9000 Server models and operating system requirements
HP 9000 model
Notes
rp7400 (N-class)
rp7410
rp7420
rp7440
rp8400
rp8420
rp8440
rp3410
rp3440
rp4410
rp4440
Carrier-grade Servers (cx2620, cc3310)
HP-UX is the only supported operating system. For HP-UX
operating system support on HP 9000 server, see the HP-UX
11i Support Matrix at www.hp.com/go/hpuxservermatrix.