HP Insight Remote Support 7.0.9 Release Notes

Microsoft Windows support

HP always recommends installing the HP Integrity Insight Management Agents or HP Integrity WBEM Providers from the HP

Integrity Support Pack for Windows rather than installing the agents alone. For more information, visit

http://h20341.www2.hp.com/integrity/us/en/os/windows-on-integrity-releases.html.

 Microsoft Windows Server 2008 R2 including Service Pack 1

 Microsoft Windows Server 2008 with SP1 or higher

Important

Microsoft Windows Server 2008 operating system support requires the installation and enablement of HP Insight

Management WBEM Providers (WMI) on the monitored device. It does not support the SNMP protocol.

Support for Windows 2008 and Windows 2008 R2 is limited to the full server version only and is not available for the core

version as much of the required functionality is unavailable for this version.

 Microsoft Windows Server 2003

 Datacenter Edition

 Enterprise Edition

Important

HP Integrity Insight Management Agents (SNMP) are the only supported agents for Microsoft Windows 2003 operating

systems.

Also ensure that you have the Event Log Monitoring Collector (ELMC) installed on the monitored device as this is required for

event monitoring in addition to the agents or providers. Copy the appropriate (IA64 or x86/x86) ELMC client from the Insight

Remote Support download folder:

%HP_RS_DATA%\ELMC

on the Hosting Device. This folder defaults to C:\ProgramData\HP\RS\DATA\ELMC. This is a hidden folder, so you

may need to set your folder options to show hidden folders. See Appendix C for more information on ELMC.

OpenVMS support

 OpenVMS V8.3-1 or higher

 Dynamic Processor Resilience is now supported through the configuration of the Dynamic Processor Resilience

Adapter

Important

OpenVMS WBEM providers must be installed and the credentials properly configured for OpenVMS monitored devices.

Important

OpenVMS 8.4 operating system support on the rx2800 i2 servers require the installation of VMS84I_UPDATE-V0500 or

later. For more details, visit http://h71000.www7.hp.com/openvms/products/wbem/wbem_index.html.

Important

OpenVMS 8.4 operating system support on the BL8x0c i2 blade servers requires the installation of VMS84I_UPDATE-V0200

or later. For more details see http://h71000.www7.hp.com/openvms/products/wbem/wbem_index.html

Ensure that you have the Event Log Monitoring Collector (ELMC) installed on the monitored device as his is required for

event monitoring in addition to the WBEM Provider. Copy the appropriate ELMC client from the Insight Remote Support

download folder:

%HP_RS_DATA%\ELMC

on the Hosting Device. This folder defaults to C:\ProgramData\HP\RS\DATA\ELMC. This is a hidden folder, so you

may need to set your folder options to show hidden folders. See Appendix C for more information on ELMC.

For more information, visit the OpenVMS hardware support chart at

http://h71000.www7.hp.com/openvms/hw_supportchart.html.