HP Insight Remote Support 7.0.9 Release Notes
HP Insight Remote Support 7.0.9 Release Notes
13
Enterprise Edition
Microsoft Windows Server 2008 Service Pack 2 for x64
Standard Edition
Enterprise Edition
Datacenter Edition
Microsoft Windows Server 2008 Service Pack 2 32-Bit
1
Standard Edition
Enterprise Edition
Datacenter Edition
Microsoft Windows Web Server 2008 Service Pack 2
1
for x86 and x64
1
Only 64-bit (x64) versions of this Microsoft Windows operating system are supported when used in combination with HP Systems Insight Manager.
Important
Microsoft Windows Server 2012 Essentials, Windows Server 2012 Foundation, Microsoft Windows 2000, Windows 2003,
Windows XP, Windows Vista, Windows 7 and Windows 8 operating systems are not supported as operating systems for the
Hosting Device.
Installing or upgrading Insight Remote Support on a Microsoft Windows server configured as a domain controller is not
supported.
Support for Microsoft Windows Server 2008, Windows Server 2008 R2 and Windows Server 2012 is limited to the full server
version only and is not available for the core version as much of the required functionality is unavailable in this version. This
also excludes Windows Server core versions running the Hyper-V role.
HP recommends installing and enabling HP Insight Management WBEM Providers on the Hosting Device in addition to SNMP.
HP SIM and Insight RS support different versions of the Microsoft Windows operating system. If you intend to synchronize
Insight RS with HP SIM, make sure the Hosting Device operating system is supported by both HP SIM and Insight RS. For
HP SIM operating system support, see the HP Insight Management 7.x Support Matrix at
http://www.hp.com/go/insightmanagement/docs.
Virtualization operating system support
When running the Hosting Device in a virtual environment, HP recommends increasing the CPU and memory
recommendations by 10% when the Virtual Machine (VM) is created. Note, do this for each VM added to the ProLiant as it is
possible to run multiple Insight Remote Support VMs on one physical server if enough resources are available.
Microsoft Windows Server operating system support when using Hyper-V
Virtual machines created through the Hyper-V role are supported, where the Microsoft Windows virtual guest operating
system is a supported Hosting Device operating system.
The following Microsoft Windows versions are supported:
Microsoft Windows Server 2012 R2 using Hyper-V role
Microsoft Windows Server 2012 using Hyper-V role
Microsoft Windows Server 2008 R2 using Hyper-V role
VMware operating system support
The following VMware versions are supported:
VMware ESX Server 4.0 and 4.1 including Update versions
VMware ESXi Server 4.0, 4.1, 5.0, 5.1 and 5.5 including Update versions
A compatibility support matrix for VMware ESX and ESXi can be found at:
http://h18004.www1.hp.com/products/servers/vmware/supportmatrix/hpvmware.html.
Support is provided on a VMware ESX or ESXi supported HP ProLiant server utilizing 32-bit or 64-bit VMware Guests running
Windows Server 2008 or 2012 variants as described in the Supported Microsoft Windows operating systems section above.
Support is provided for the following VMware vSphere capabilities when the Hosting Device is installed in a VMware
Windows virtual machine:
VMware vSphere vMotion when the Hosting Device is moved to another server in the same cluster
VMware vSphere Fault Tolerance to provide Hosting Device hardware resilience using two servers running in parallel for
continuous fault tolerance for an Insight Remote Support installation. For details of this capability please refer to
http://www.vmware.com/products/vsphere/features/fault-tolerance.html