HP Insight Remote Support 7.0.9 Quick Installation Guide

Completing Post-Installation Configuration
5 Completing Post-Installation Configuration
After installing and configuring Insight RS and discovering your devices, you can complete the
configuration of any monitored devices that are not ready to be monitored. There are also several optional
tasks you can perform.
5.1 Verify Hosting Device Health
To complete configuration for monitored devices after discovery, complete the following tasks:
Task
Required/
Optional
Completed?
Regularly check the Hosting Device Health status at the top of each screen
to make sure the status is healthy.
Required
5.2 Verify Monitored Device Health
To complete configuration for monitored devices after discovery, complete the following tasks:
Task
Required/
Optional
Completed?
Make sure each monitored device is configured correctly by viewing the
status of the device on the Devices → Device Summary tab. A success
icon ( ) indicates the device is working properly.
Required
Make sure the system correctly detects the serial number and support
details on the Devices → Warranty & Contract tab. Details for most
devices are automatically detected during discovery. If a device’s details
are missing or incorrect, navigate to the device’s Device Details →
Device tab and manually configure these details. To update warranty
information, type the Override Serial Number and Override Product
Number in the Hardware section. To update contract or HP Care Pack
Service information, type the Support Type and Support Identifier in the
Warranty & Contract section. Correct information is necessary for HP to
deliver Remote Support services.
Required
HP Insight Remote Support: Quick Installation Guide Page 10 of 13