HP Insight Remote Support 7.0.9 Monitored Devices Configuration Guide
Verify Communication Between Monitored Device and
Insight RS
To verify communication between your monitored device and Insight RS, complete the following steps:
Send a Test Event to the Hosting Device
To send a test event from the monitored device to the Hosting Device, from a command line on the
monitored device type the following command:
touch /tmp/SMX.test
Note: This process is not supported for Red Hat Linux 4 or 5.
This creates a zero-length file called SMX.test in the tmp directory. The SMX providers will create an
indication to send to the Hosting Device and remove the temporary file that you created in the previous
step.
Viewing Test Events in the Insight RS Console
Some monitored device types allow you to send a test event to Insight Remote Support. After you
configure your monitored device and send a test event, use the following process to verify the test event
arrived.
1. Log on to the Insight RS Console.
2. In the main menu, select Service Events. If your monitored device is properly configured, the event
will appear in the Service Events Information pane.
HP Insight Remote Support 7.0.9:Monitored Devices Configuration Guide Page 88 of 267
Chapter 10: Configuring Integrity Linux Servers