HP Insight Remote Support 7.0.9 Monitored Devices Configuration Guide

Task Complete?
Add the WBEM protocol to the Insight RS Console.
Discover the ProLiant Windows server in the Insight RS Console.
Send a test event to verify connectivity between your ProLiant Windows server and
Insight RS.
Table 3.1 ProLiant Windows Server Using WMI Configuration Steps, continued
Install and Configure Communication Software on Servers
To configure your monitored devices, complete the following sections:
Install and Configure WMI
Install Service Pack for ProLiant
The Service Pack for ProLiant (SPP) is a software bundle that includes drivers, utilities, and management
agents for ProLiant device(s). SPP is included on the HP SmartStart CD that ships with every ProLiant.
The most current version is also available at: http://www.hp.com/go/spp/download.
HP ProLiant systems running Microsoft Windows are supported by Insight Management Providers (IM
Providers for WBEM/WMI Mapper support). Both providers and agents are available through the same
SPP media.
Important: To gather SAN Collections for a ProLiant Windows server, you must use WMI and
Service Pack for ProLiant version 2.8 or later.
If SNMP is available on the ProLiant Windows monitored device it is recommend that it be disabled from
monitoring in the Insight RS Console to prevent dual notification of a single failing component.
Install WMI
IM Providers on the SmartStart CD and/or in the SPP version 8.1 and higher are supported for Insight
Remote Support.
See the HP Insight Management WBEM Providers web site at:
http://h18013.www1.hp.com/products/servers/management/wbem/ for more information about WBEM
providers, security, and credentials.
If you are using the Windows WBEM Providers (IM Providers), WBEM credentials must be set for each
monitored device within the Insight RS Console before it can be monitored. If you change your WBEM
credentials at any time, you must modify the entry for those credentials in the Insight RS Console.
The WBEM IM Providers are optional in the SPP install. Make sure you select them while installing SPP.
HP Insight Remote Support 7.0.9:Monitored Devices Configuration Guide Page 46 of 267
Chapter 3: Configuring ProLiant Windows Servers