HP Insight Remote Support 7.0.9 Monitored Devices Configuration Guide

3. In the Expires in drop-down list, select the length of time you will work on the ProLiant Gen8 server.
4. Click Apply.
Note: Maintenance Mode ends once the specified time has elapsed. You can end maintenance
mode early by selecting the Clear Maintenance Mode check box and clicking Apply. A
confirmation message appears.
Disable Monitoring of a ProLiant Gen8 Server
There may be a reason that you need to disconnect a ProLiant Gen8 server so that is no longer recognized
by Insight Remote Support. For example, if the server's warranty has expired or if you have recently
changed your Hosting Device.
If you want to temporarily disable monitoring of your HP ProLiant Gen8 server, disable the device in the
Insight RS Console. If you want to permanently disable monitoring of your HP ProLiant Gen8 server,
delete the device in the Insight RS Console.
To temporarily disable monitoring, complete the following steps:
Note: Unregistering directly from the iLO 4 web interface is the same as temporarily disabling
the device in the Insight RS Console.
1. In the Insight RS Console, navigate to Devices → Device Summary.
2. Select the check box in the far left column for the devices you want to disable.
3. Click Actions → Disable Selected, and click OK in the confirmation dialog box.
To permanently disable monitoring, complete the following steps:
1. In the Insight RS Console, navigate to Devices → Device Summary.
2. Select the check box in the far left column for the devices you want to delete.
3. Click Actions → Delete Selected, and click OK in the confirmation dialog box.
The following known issues apply to ProLiant Gen8 servers:
Missing IP Address During Discovery
After discovery of a ProLiant Gen8 server through iLO 4, the server might identify itself by its serial number
(indicated by an S/N prefix) in the Insight RS Console Device Name column.
To display the ProLiant Gen8 server by host name or IP address, complete the following steps:
1. Verify that the following prerequisites are met:
n iLO firmware—iLO firmware version 1.10 or later is installed.
n AMS—The Agentless Management Service is enabled and the operating system is running.
HP Insight Remote Support 7.0.9:Monitored Devices Configuration Guide Page 43 of 267
Chapter 2: Configuring ProLiant Gen8 Servers