HP Insight Remote Support 7.0.9 Monitored Devices Configuration Guide

Contents
Contents 3
Preface 18
Document Purpose and Audience 18
Product Overview 18
Related Documents 19
Document Revision History 19
Sign Up to Receive Insight Remote Support Communications 19
HP Support Information 20
We Appreciate Your Feedback! 20
Chapter 1: Understanding Monitored Devices Prerequisites 21
Identify Required Communication Protocols and Software Components 21
Functionality Not Supported in Insight RS 7.0.9 34
Chapter 2: Configuring ProLiant Gen8 Servers 36
Fulfill Configuration Requirements 36
Add Protocol Credentials and Start Discovery 36
Add RIBCL Protocol Credentials in Insight RS Console 36
Discover the ProLiant Gen8 Server 37
Discovering the ProLiant Gen8 Server from the Insight RS Console 37
Enabling Insight Remote Support for a ProLiant Gen8 Server 37
Test Communication from the ProLiant Gen8 Server to Insight RS 39
Verify Service Event Monitoring 39
Initiate a Data Collection 40
Initiating a Data Collection in the iLO 4 Web Interface 41
Initiating a Data Collection in Insight Remote Support 41
Send an Active Health System Report 41
Sending an Active Health System Report from the iLO 4 Web Interface 41
Sending an Active Health System Report from Insight Remote Support 42
Maintenance and Troubleshooting 42
Set Maintenance Mode 42
Disable Monitoring of a ProLiant Gen8 Server 43
Page 3 of 267HP Insight Remote Support 7.0.9:Monitored Devices Configuration Guide