HP Insight Remote Support 7.0.9 Monitored Devices Configuration Guide

To be supported by Insight Remote Support, the monitored device must have P6000 Command View

installed (version 9.4 or later) and be managing at least one array. SMI-S is delivered with the P6000

Command View installation and is required because it serves as the communication path between Insight

Remote Support and the array, using CIMOM for WBEM communications.

If the required P6000 Command View components are not installed, see "Documentation for P6000

Command View" on page 156 for more details.

Caution: Removing SMI-S from a host system also forces the removal of Command View for

Tape Libraries (TL). The version of Command View TL must match the firmware used in the

library.

If the version of SMI-S installed by Command View TL is older than the one being used by

P6000 Command View, then install or upgrade P6000 Command View after Command View TL

to avoid a conflict.

Additionally, the credentials used by each software application are overwritten by the other

when it installs. Therefore, use the same account for both.

Fulfilling P6000 Command View System and Access Requirements

Access requirements:

l Supported versions of P6000 Command View use a secure logon (SSL) design.

l A Microsoft Windows account with the correct group privilege is required to access P6000 Command

View.

Installing P6000 Command View adds two new group privileges to a system: HP Storage Admins (write

access) and HP Storage Users (read access). P6000 Command View credentials are required when

setting up Insight Remote Support, so verify that you have this information.

Installing HPSIM and P6000 Command View on the Same Server

Understanding HP SIM Port Setting Conflicts

The default port assignment of 5989 for WBEM/WMI and SMI-S has led to conflicts with HP SIM on the

Hosting Device. The ability of Insight RS to interface with WBEM indications, WMI Mapper, and inclusion

of HP-UX systems to the environment add more complexity to configuring the environment. HP-UX is

hard coded to use port 5989. The following sections describe changes that address the port assignment

issues and provide a new solution for configuring Insight Remote Support with P6000 Command View.

Note: If your Insight Remote Support environment is already configured and working, you may

choose to leave settings as they are and implement the following steps only if you experience