HP Insight Remote Support 7.0.9 Monitored Devices Configuration Guide

Insight RS converts the OA service event Time Generated value to the time zone of the browser
used to access the Insight RS Console.
Note: Test events are automatically closed by HP since no further actions are required.
Maintenance and Troubleshooting
Disable Monitoring of a BladeSystem c-Class Enclosure
There may be a reason that you need to temporarily disable a BladeSystem c-Class Enclosure so that is
no longer recognized by Insight Remote Support. For example, for routine maintenance of the device or if
the enclosure's warranty has expired.
Important: Disabling the c-Class Enclosure in the Insight RS Console does not unregister the
device in the OA. For the OA to be aware that the device has been disabled, you must unregister
the in the OA instead of disabling the device in the Insight RS Console.
Note the following:
l Disabling or deleting the c-Class enclosure in the Insight RS Console does not unregister the device in
OA. For OA to be aware that an enclosure is disabled, you must use OA to unregister from Insight
Remote Support. Additionally, if the enclosure is deleted in the Insight RS Console and the OA sends
an SNMP trap, Insight RS will trigger a re-discovery of the enclosure and possibly re-enable the device
for remote support.
l Unregistering an enclosure through OA temporarily discontinues monitoring of the enclosure, but the
enclosure is still listed in the Insight RS Console. To resume monitoring, use the OA software to re-
register the enclosure.
To temporarily unregister the from Insight RS, complete the following steps:
1.
In a web browser, log on to the HP BladeSystem Onboard Administrator (https://<OA hostname or
IP address>).
2. Navigate to Enclosure Information → Enclosure Settings → Remote Support.
3. Click Unregister. The following message appears:
Are you sure you want to un-register and disable HP Insight Remote Support?
4. Click OK. The following message appears:
Un-registration in progress. Please wait…
When the un-registration is finished, the Remote Support page shows the following message:
The enclosure is not registered.
The system disables monitoring and collections on this device.
HP Insight Remote Support 7.0.9:Monitored Devices Configuration Guide Page 144 of 267
Chapter 17: Configuring BladeSystem c-Class Enclosures