HP Insight Remote Support 7.0.9 Monitored Devices Configuration Guide

Add Protocol Credentials and Start Discovery
To discover your monitored devices, complete the following steps:
Discover the Device in the Insight RS Console
To discover the device from the Insight RS Console, complete the following steps:
1. In a web browser, log on to the Insight RS Console.
2. In the main menu, select Discovery and click the Sources tab.
3. Expand the IP Addresses section and add the IP address for your device:
a. Click New.
b. Select the Single Address, Address Range, or Address List option.
c. Type the IP address(es) of the devices to be discovered.
d. Click Add.
4. Click Start Discovery.
Configure Warranty and Contract Information
Monitoring support for non-HP servers requires special attention to server warranty and contract data. The
serial number and product numbers that is discovered usually does not match the serial number and
product number listed in the HP support contract.
To type the serial number and product number, complete the following steps:
1. In the Insight RS Console, verify the server appears on the Devices page.
Important: For Dell PowerEdge chassis the Product column is empty by default.
2. Click the Device Name and on the Device tab, type the following information:
Note: The HP Account Support team must configure the entitlement data for Dell Windows
servers in the Insight RS Console.
n Override Serial Number (as listed in the contract)
n Override Product Number (as listed in the contract)
n Support Type
n Support Identifier
HP Insight Remote Support 7.0.9:Monitored Devices Configuration Guide Page 140 of 267
Chapter 16: Configuring Dell PowerEdge Servers