HP Insight Remote Support 7.0.9 Installation and Configuration Guide

Edition Software Version Publication Date Change Summary
1.1 7.0.9 March 2014 Updated supported Hosting Device
operating systems; removed:
l Microsoft Windows Small Business
Server 2008
l Microsoft Windows Storage Server
2008
1.0 7.0.9 March 2014 Initial release.
Sign Up to Receive Insight Remote Support
Communications
The HP Insight Remote Support product team uses HP’s Support Communication process to
communicate important news such as Engineering Advisories, Customer Advisories, Engineering
Notices, and Customer Notices.
To sign up to receive Support Communications using HP Subscribers Choice, go to:
https://h30046.www3.hp.com/SubChoice/country/us/en/signin.aspx.
When you subscribe, search for Insight Remote Support.
HP Support Information
HP recommends you consult the Insight RS documentation to resolve issues. The documentation is
designed to guide you through a successful installation and configuration. However, if you need further
support for Insight RS, help is available through HP's local Response Centers. For contact details, go to:
http://www.hp.com/go/rstechsupport.
Before contacting support, you can check if your issue has a solution available. Note that a valid contract
and HP Passport log on is required to view issue solution documents.
To view Insight RS issue solutions, complete the following steps:
1. Go to http://www.hp.com and browse to Support → Support & troubleshooting.
2.
In the Find by product field, type Insight Remote Support and click Go.
3. In the search results, click HP Insight Remote Support Next Gen Software.
4. In the Most viewed solutions pane, click View all to see the solutions.
We Appreciate Your Feedback!
If you have comments about this document, you can contact the documentation team by email. If an email
client is configured on this system, click the link above and an email window opens with the following
information in the subject line:
Feedback on Insight Remote Support, 7.0.9 Installation and Configuration Guide
HP Insight Remote Support 7.0.9:Installation and Configuration Guide Page 9 of 81
Preface