HP Insight Remote Support 7.0.9 Installation and Configuration Guide

Glossary: Remote Support Eligible Systems - System Management Homepage (SMH)
Page 78 of 81HP Insight Remote Support 7.0.9:Installation and Configuration Guide
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Remote Support Eligible Systems
Systems that are eligible for Remote Support,
and when enabled will submit events to the
HP Data Center for incident resolution.
Systems must also be entitled to Remote
Support, otherwise submitted events will be
closed. You can verify that an eligible system
is actually supported by using the Remote
Support Entitlement Check.
Remote Support Entitlement Check (RSEC)
The RSEC is a check against the HP
entitlement datastore for the current obligation
status of a particular system. The Entitlement
window displays the results of the Remote
Support Entitlement Check.
RIBCL
See iLO Remote Insight Board Command
Language.
S
Service Console
The Service Console is the legacy software
that enabled remote hardware and software
support for P4000 Storage Systems. This
functionality is now provided by Insight
Remote Support. See Health Check.
service event
A specific notice of a failed hardware
component, including replacement part
information.
Simple Network Management Protocol
(SNMP)
One of the management protocols supported
by Insight Remote Support. Traditional
management protocol used extensively by
networking systems and most servers. MIB-2
is the standard information available
consistently across all vendors.
SNMP trap
Asynchronous event generated by an SNMP
agent that the system uses to communicate a
fault.
Storage Area Network (SAN)
A SAN is a network of storage devices and
the initiators that store and retrieve
information on those devices, including the
communication infrastructure. In large
enterprises, a SAN connects multiple servers
to a centralized pool of disk storage.
Compared to managing hundreds of servers,
each with their own disks, SANs improve
system administration.
Storage Management Server (SMS)
A system on which HP Enterprise Virtual
Array (EVA) software is installed, including
HP P6000 Command View and HP
Replication Solutions Manager, if used. It is a
dedicated management server that runs EVA
management software exclusively.
System Fault Management (SFM or
SysFaultMgmt)
SFM is the HP-UX fault management solution
that implements WBEM standards. SFM
integrates with other manageability
applications like HP SIM, HP SMH, and other
WBEM-based clients.
system health
Health status is an aggregate status all of the
status sources (which can be SNMP, WBEM,
and HTTP) with the most critical status being
displayed.
System Management Homepage (SMH)
System Management Homepage (SMH) is a
web-based interface that consolidates and
simplifies single system management for HP
servers on HP-UX, Linux, and Windows
operating systems.