HP Insight Remote Support 7.0.9 Installation and Configuration Guide

Field Description
SITE_NAME The location where the monitored device is
located. If you have a large campus it might
be a facility nickname or other identifying
factor for the site location.
SITE_ADDRESS1 Address for the site of the monitored device.
SITE_ADDRESS2 Suite for the site of the monitored device.
SITE_CITY City for the site of the monitored device.
SITE_STATE State or province for the site of the
monitored device.
SITE_COUNTRY Country code for the location where the
monitored device is physically located. You
can find your country code at the
International Organization for
Standardization web site at:
http://www.iso.ch/iso/en/prods-
services/iso3166ma/02iso-3166-code-
lists/index.html.
SITE_POSTALCODE Postal Code for the site of the monitored
device.
SITE_TIMEZONE Timezone for the site of the monitored
device.
CONTACT1_ROLE Role of primary contact supporting this
monitored device. Must be text 'Primary
Contact.'
CONTACT1_FIRSTNAME Primary contact's first name.
CONTACT1_LASTNAME Primary contact's last name.
CONTACT1_EMAIL Primary contact's email address.
CONTACT1_PHONE Primary contact's primary phone number.
CONTACT1_ALTPHONE Primary contact's alternate phone number.
CONTACT1_HOURS Available hours to reach primary contact.
CONTACT1_SALUTATION Mr., Mrs., Ms., Dr., etc.
CONTACT1_LANGUAGE Primary contact's preferred language.
CONTACT1_TIMEZONE Timezone for the area where the primary
contact lives.
Table A.1 CSV File Data Fields (in the order in which they should be provided), continued
HP Insight Remote Support 7.0.9:Installation and Configuration Guide Page 72 of 81
Appendix A: Export and Import of Device Information