HP Insight Remote Support 7.0.9 Installation and Configuration Guide

7. Click one of the following options:
n Obtain an IP address automatically (if appropriate for the your environment)
n Use the following IP address
8. Specify the Hosting Device's IP address fields and the DNS server(s) available in your environment.
9. Click OK, click OK, and then click Close. Close the Network and Sharing Center.
10.
Verify the settings by performing the nslookup command in a DOS window:
nslookup services.isee.hp.com
The output should show the IP address of the DNS server you typed.
Verify Hosting Device Connectivity with HP
HP recommends verifying connectivity to the HP Data Center before installing Insight RS to avoid
installation failures due to connectivity problems.
During installation, there is no specific connectivity check for Insight RS. The Hosting Device Setup
Wizard contains a connectivity test. If there are any problems the first time Insight RS attempts to
connect to the HP Data Center, the test will fail. Therefore, verifying connectivity before installation
reduces the chance of connectivity failure.
Perform the following connectivity test:
HP Insight Remote Support 7.0.9:Installation and Configuration Guide Page 23 of 81
Chapter 1: Understanding Installation Process and Requirements