7.0.8 Insight Remote Support Upgrade Guide
Upgrade Guide
Chapter 1: Upgrade Overview
Functionality Details
Mission Critical Service
Delivery
(Insight RSA only)
Capabilities to deliver mission critical services such as:
l Revision and configuration management for HP-UX
l Assessments including patch, firmware, configuration analysis for
HP-UX
l HP-UX System Health Check assessments
l Availability analysis for HP-UX
l TAM-S and CCMon Services
l Unreachable Device Notification
Products that will not be
supported by any 7.x version
l HP Dynamic Smart Cooling
l HP SAN Virtualization Services Platform
l HP Modular Array
l HP Enterprise Modular Array
l HP Raid Array
l HP Enterprise Storage Array
l M-series Switches (McData)
Upgrading Insight Remote Support Versions
Upgrading from previous versions of Insight Remote Support to version 7.0.8 works entirely through the
installer, which migrates your data. The following versions are supported for upgrading to 7.0.8:
l Insight Remote Support 7.0.5
l Insight Remote Support Advanced (RSA) version 5.6 and later
Customers with Insight RSA version 5.50 or earlier should contact HPSupport for advice on the best
upgrade path suited to your environment.
l Insight Remote Support Standard (RSS) version 5.6 and later
Insight RSS versions prior to 5.6 cannot be upgraded and require a complete reinstall to upgrade to
Insight RS version 7.0.8.
On upgrade, the following steps occur:
l The installer exports Insight Remote Support 5.x configuration data and triggers Insight Remote
Support 7.0.8 to import data.
l The installer shuts down and disables Insight Remote Support 5.x, but leaves the software in place.
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