7.0.8 Insight Remote Support Upgrade Guide

Contents
Contents 3
Preface 4
Document Purpose and Audience 4
Product Overview 4
Related Documents 5
Document Revision History 5
Sign Up to Receive Insight Remote Support Communications 6
HP Support Information 6
We Appreciate Your Feedback! 6
Upgrade Overview 7
Choosing to upgrade Insight Remote Support 7
Upgrading Insight Remote Support Versions 8
Configuring Insight Remote Support 7.0.8 9
Upgrading Insight Remote Support 7.0.5 10
Upgrade Using Version Control 10
Upgrade Using the Software Depot 10
Upgrading Insight Remote Support Advanced 12
Administrative Rights in HP SIM 14
Upgrading Insight RSA Versions 5.6 and Later 15
Upgrading Insight RSA Versions Prior to 5.6 15
Upgrading Insight Remote Support Standard 16
Upgrading Insight RSS Versions 5.6 and Later 17
Upgrading Insight RSS Versions Prior to 5.6 17
Rolling Back the Upgrade from 7.x to 5.x 19
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