7.0.8 Insight Remote Support Upgrade Guide

Upgrade Guide
Chapter 3: Upgrading Insight Remote Support Advanced
Functionality Details
Monitored environment size l Environments with more than 2,500 devices
Mission Critical Service
Delivery
(Insight RSA only)
Capabilities to deliver mission critical services such as:
l Revision and configuration management for HP-UX
l Assessments including patch, firmware, configuration analysis for
HP-UX
l HP-UX System Health Check assessments
l Availability analysis for HP-UX
l TAM-S and CCMon Services
l Unreachable Device Notification
Products that will not be
supported by any 7.x version
l HP Dynamic Smart Cooling
l HP SAN Virtualization Services Platform
l HP Modular Array
l HP Enterprise Modular Array
l HP Raid Array
l HP Enterprise Storage Array
l M-series Switches (McData)
Important: Insight Remote Support 7.0.8 only supports SIM 7.1, 7.2 or 7.3. If a version of HP
SIM prior to 7.1 is installed, the Insight RS installer fails with a message that you must first
upgrade HP SIM. Make sure that you upgrade to HP SIM 7.1, 7.2 or 7.3 before you upgrade
Insight Remote Support to 7.0.8.
Use the following table to determine what section to use for your upgrade:
IF Insight RS
Version is...
AND your HP SIM
version is... THEN...
5.60 or later Prior to 7.1 Upgrade SIM to 7.1, 7.2 or 7.3 before upgrading Insight
RSA to 7.0.8.
See "Upgrading Insight RSA Versions 5.6 and Later" on
page15.
7.1, 7.2 or 7.3 Directly upgrade to 7.0.8 plus SIM Adapter.
See "Upgrading Insight RSA Versions 5.6 and Later" on
page15.
Table 3.2 Insight Remote Support Advanced Upgrade Scenarios
HP Insight Remote Support (7.0.8)Page 13 of 19