7.0.8 Insight Remote Support Upgrade Guide

Upgrade Guide
Chapter 2: Upgrading Insight Remote Support 7.0.5
1. If using HPSIM7.0 or earlier, upgrade to the latest supported version of HPSIM.
If you do not install a supported version of SIMfirst, the installer performs a prerequisite check before
installing Insight RS 7.0.8, and if an unsupported version of SIMis installed, then you need to cancel
the upgrade and install a supported version of SIMfirst.
2. Obtain the Insight RS 7.0.8 software from the HP Software Depot at:
http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?
productNumber=REMOTESUPPORT.
3. Run the installer to upgrade the 7.0.5 version of Insight RS to version 7.0.8.
A prerequisite check runs as part of the Insight RS installer. The installer checks if your Hosting
Device meets the prerequisites, whether version 7.0.8 supports all of your device types and number
of devices, and, if applicable, whether your version of HP Systems Insight Manager (SIM) is
supported.
If you are missing any of the prerequisites, stop the installer, fix the issue, and restart the installer. If
the failure is non-critical, confirm that you understand the warning and want to continue with the
upgrade.
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