7.0.8 Insight Remote Support Release Notes
HP Insight Remote Support 7.0.8 Release Notes
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Appendix C – Event Log Monitoring Collector
The Event Log Monitoring Collector (ELMC) provides error condition detection of the event log of specific monitored endpoint
system and communicates these events to HP Insight Remote Support for analysis.
The ELMC software is made available on the Hosting Device by downloading it from the Administrators Version Control
page. The device specific ELMC versions will be made available in the file directory
%HP_RS_DATA%\ELMC
This folder defaults to C:\ProgramData\HP\RS\DATA\ELMC. This is a hidden folder, so you may need to set your
folder options to show hidden folders.
The appropriate ELMC software should be distributed and installed on the monitored device.
This includes ELMC versions for:
OpenVMS on HP Integrity servers
Windows 2003 on HP Integrity servers
Windows on ProLiant servers (x86, x64) when monitoring EVAs with P6000 Command View
Note
ELMC installation is required for Storage Management Servers (SMS) monitoring EVA P6000 storage devices.
The following ELMC versions are supported with HP Insight Remote Support 7.0.8:
ELMC 6.2 and above
HP always recommends installing the latest version.
Note
When upgrading to ELMC version 6.4, the incorrect version number is displayed in the upgrade window. After performing the
upgrade, the correct version number of 6.4 will show in the Programs and Features window and when you run the wccproxy
version command.
Documentation
Refer to the following for more information regarding the topics discussed in this document.
HP Insight Remote Support
All HP Insight Remote Support and Insight Online documentation is available on the Web at
www.hp.com/go/insightremotesupport/docs.
HP Insight Remote Support Quick Installation Guide
This document highlights critical processes necessary for a successful HP Insight Remote Support 7.x installation.
HP Insight Remote Support Installation and Configuration Guide
This document provides information about installing and configuring HP Insight Remote Support 7.x.
HP Insight Remote Support Monitored Devices Configuration Guide
This document provides the necessary information to configure the devices that will be monitored by HP Insight Remote
Support 7.x.
The HP Insight Remote Support Upgrade Guide
This document provides information about upgrading previous HP Insight Remote Support 5.x versions to 7.x.
The HP Insight Remote Support Security White Paper
This document provides an overview of the security features available in HP Insight Remote Support.
HP Insight Online Getting Started Guide
This document is optional and explains how to get started with HP Insight Online.
HP Insight Online Frequently Asked Questions
This document is optional and answers general questions about HP Insight Online.