7.0.8 Insight Remote Support Release Notes

HP Insight Remote Support 7.0.8 Release Notes
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Management Platform Integration ......................................................................................................................................... 44
HP Systems Insight Manager ................................................................................................................................................ 44
HP SNMP Service Event Adapter .......................................................................................................................................... 45
HP Operations Manager ......................................................................................................................................................... 45
HP SAP Solution Manager ..................................................................................................................................................... 45
HP Insight Online Integration .................................................................................................................................................... 46
Product support ........................................................................................................................................................................... 46
HP Insight Remote Support supported versions ............................................................................................................. 46
Issues and suggested actions .............................................................................................................................................. 46
Microsoft Internet Explorer window may hang or display black screen ................................................................. 46
HP ProLiant Gen8 servers are displayed by their serial number .............................................................................. 46
HP Authorized Channel Partner default settings may not be retained ................................................................... 47
How to unregister a Gen8 server from Insight RS ....................................................................................................... 47
Service events display an incorrect timestamp in the Insight RS Console ............................................................. 47
A device appears without a discovery taking place ..................................................................................................... 47
Duplicate records created in Insight Online when the same device is discovered twice ..................................... 47
Unexpected device discovery ........................................................................................................................................... 47
Multiple location ID and partner configured .................................................................................................................. 48
Unhealthy Monitoring & Collections even when protocols are setup correctly .................................................... 48
Cannot log on to the Insight RS Console as an Administrator .................................................................................. 48
Sign up to receive Insight Remote Support communications ........................................................................................... 48
We appreciate your feedback ................................................................................................................................................... 48
Appendix A – Updating existing Insight RS installations ..................................................................................................... 49
Port adjustments needed ..................................................................................................................................................... 50
Appendix B – Required Protocols and Components ............................................................................................................ 51
Appendix C – Event Log Monitoring Collector ....................................................................................................................... 57
Documentation ............................................................................................................................................................................ 57
HP Insight Remote Support .................................................................................................................................................. 57
Related Information ............................................................................................................................................................... 58