7.0.8 Insight Remote Support Release Notes

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HP Insight Remote Support 7.0.8 Release Notes

 HP ProLiant SL335 G7 servers

 HP ProLiant SL4545 G7 servers

 HP ProLiant 1000-series Multi Node Servers

 HP ProLiant Workstation Blades including

 HP ProLiant WS460c G6 Workstation Blades

Important

HP only provides limited remote support for customers using HP ProLiant servers prior to generation 4. As with standard

support, HP Insight Remote Support version 7.x will attempt to discover these products as remotely monitored HP products

and send information about failure events to HP.

However, if there are issues with the operation of the remote monitoring features of HP Insight Remote Support version 7.x

for these specific products, including the remote discovery or the reporting of failure events to HP, then HP will resolve such

issues in a commercially reasonable manner but without guarantee of an immediate response or a resolution. If a failure

event is successfully received at HP, it is managed according to the support level agreement.

HP ProLiant 1x5 series servers are not supported as they do not have any supported diagnostic agent.

HP ProLiant 100 G6/G7 series server support requires HP Insight Management v8.22 or higher for SNMP protocols or HP

Insight Management WBEM Providers v2.4 or higher. HP Insight Management WBEM Providers are available for download

from http://h18013.www1.hp.com/products/servers/management/wbem/providerdownloads.html

HP ProLiant WS460c Workstation Blade support requires HP Insight Management Agents for Windows Server 2003/2008

v8.3 or higher, which is available for download from http://h18013.www1.hp.com/products/servers/management/im-

agents/downloads.html?jumpid=reg_R1002_USEN

On the preceding servers, the following Operating Systems are supported by Insight Remote Support 7.0.8, providing they

are also supported by that model of hardware:

Microsoft Windows support

For a detailed list of supported Windows operating system versions supported by ProLiant servers please see the following

support page at www.hp.com/go/wincert:

 Microsoft Windows Server 2003 Standard Edition

 Microsoft Windows Server 2003 Enterprise Edition

 Microsoft Windows Server 2003 Datacenter Edition

 Microsoft Windows Server 2003 Standard x64 Edition

 Microsoft Windows Server 2003 Enterprise x64 Edition

 Microsoft Windows Server 2003 Web Edition

 Microsoft Windows Small Business Server 2003

 Microsoft Windows Small Business Server 2003 R2

 Microsoft Windows Server 2003 R2 Standard Edition

 Microsoft Windows Server 2003 R2 Enterprise Edition

 Microsoft Windows Server 2003 R2 Standard x64 Edition

 Microsoft Windows Server 2003 R2 Enterprise x64 Edition

 Microsoft Windows Server 2003 R2 Datacenter x64 Edition

 Microsoft Windows Server 2008 Standard for x64

 Microsoft Windows Server 2008 Enterprise for x64

 Microsoft Windows Server 2008 Datacenter for x64

 Microsoft Windows Server 2008 Standard 32-Bit

 Microsoft Windows Server 2008 Enterprise 32-Bit

 Microsoft Windows Server 2008 Datacenter 32-Bit

 Microsoft Windows Small Business Server 2008

 Microsoft Windows Web Server 2008

 Microsoft Windows Storage Server 2003

 Microsoft Windows Storage Server 2008

 Microsoft Windows Server 2008 R2 including Service Pack 1

 Microsoft Windows Server 2012 Standard Edition

Note, this operating system is only supplied and supported when part of an HP Storage Server.