7.0.8 Insight Remote Support Release Notes

HP Insight Remote Support 7.0.8 Release Notes

Important

Microsoft Windows Server 2012 Essentials, Windows Server 2012 Foundation, Microsoft Windows 2000, Windows 2003,

Windows XP, Windows Vista, Windows 7 and Windows 8 operating systems are not supported as operating systems for the

Hosting Device.

Installing or upgrading Insight Remote Support on a Microsoft Windows server configured as a domain controller is not

supported.

Support for Microsoft Windows Server 2008, Windows Server 2008 R2 and Windows 2012 is limited to the full server

version only and is not available for the core version as much of the required functionality is unavailable in this version. This

also excludes the installation of this software in a Hyper-V server.

HP recommends installing and enabling HP Insight Management WBEM Providers on the Hosting Device in addition to SNMP.

HP SIM and Insight RS support different versions of the Microsoft Windows operating system. If you intend to synchronize

Insight RS with HP SIM, make sure the Hosting Device operating system is supported by both HP SIM and Insight RS. For

HP SIM operating system support, see the HP Insight Management 7.x Support Matrix at

http://www.hp.com/go/insightmanagement/docs.

Virtualization operating system support

When running the Hosting Device in a virtual environment, HP recommends increasing the CPU and memory

recommendations by 10% when the Virtual Machine (VM) is created. Note, do this for each VM added to the ProLiant as it is

possible to run multiple Insight Remote Support VMs on one physical server if enough resources are available.

VMware operating system support

The following VMware versions are supported:

 VMware ESX Server 4.0 and 4.1 including Update versions

 VMware ESXi Server 4.0, 4.1, 5.0, 5.1 and 5.5 including Update versions

A compatibility support matrix for VMware ESX and ESXi can be found at:

http://h71028.www7.hp.com/enterprise/cache/505363-0-0-0-121.html.

Support is provided on a VMware ESX or ESXi supported HP ProLiant server utilizing 32-bit or 64-bit VMware Guests running

Windows Server 2008 or 2012 variants as described in the Supported Microsoft Windows operating systems section above.

Support is provided for the following VMware vSphere capabilities when the Hosting Device is installed in a VMware

Windows virtual machine:

 VMware vSphere vMotion when the Hosting Device is moved to another server in the same cluster

 VMware vSphere Fault Tolerance to provide the hardware resilience of two servers running in parallel

Important

VMware vCenter features that are not supported on a Virtual Machine based Hosting Device includes VMware Distributed

Resource Scheduler (DRS), VMware High Availability (HA), VM cloning, VM copying and Physical to Virtual (P2V) Migrations

with the VMware vCenter Converter.

Citrix XenServer operating system support

The following Citrix XenServer versions are supported:

 Citrix XenServer 5.5 and 5.6 including Update versions

 Citrix XenServer 6.0, 6.1 and 6.2 including Update versions

A compatibility support matrix for HP ProLiant servers running Citrix XenServer can be found at

http://h18004.www1.hp.com/products/servers/software/citrix/hpcitrixcert.html

Software prerequisite

.NET Framework Requirements

 Microsoft .NET Framework 3.5 or later is required

This is a Windows component and can be found in the Add/Remove Features dialog in the Server Manager. If .NET

Framework 3.5 is not listed, we strongly advise that you obtain it and any patches or updates on a regular basis from the

Microsoft web site.