7.0.8 Insight Remote Support Quick Installation Guide

Fulfilling Pre-Installation System Requirements
2.3 IDENTIFY REQUIRED INSIGHT RS CONFIGURATION INFORMATION
Collect the following information for Insight RS configuration:
Requirement Required/
Optional
Completed?
Collect your company contact’s information: company name, first and last name, e-
mail address, phone number, and language preference.
Required
Collect site information: site name, address, and time zone. Required
If using the optional Email Adapter, identify the SMTP mail server name, port, and
encryption used.
Optional
If using the HP SIM Adapter, obtain the HP SIM Administrator Account credentials. Optional
Collect web proxy information (if applicable): URL, port, user name, and password. Optional
Obtain your Channel Partner ID if you use a channel partner to provide product and
support services.
Optional
Obtain your HP Passport account information. Create an HP Passport account or
retrieve forgotten account information here: http://www.hp.com/go/HPSC
.
Note: HP Passport allows you to manage and check your devices’ warranties,
subscribe to important notifications, and submit cases.
Optional
HP Insight Remote Support: Quick Installation Guide Page 7 of 15