7.0.8 Insight Remote Support Monitored Devices Configuration Guide
Monitored Devices Configuration Guide
Chapter 8: Configuring Integrity Windows 2003 Servers
5. Enter the Community String you have configured on your device.
6. Click Add.
Insight RS creates the protocol credential and it appears in the credentials table.
Create a WMI Protocol Credential in Insight RS
To configure WMI in the Insight RS Console, complete the following steps:
1. In a web browser, log on to the Insight RS Console.
2. In the main menu, select Discovery and click the Credentials tab.
3. From the Select and Configure Protocol drop-down list, select Windows Management
Instrumentation (WMI).
4. Click New. The New Credential dialog box appears.
5. Enter the Username and Password you have configured on your device.
6. Click Add.
Insight RS creates the protocol credential and it appears in the credentials table.
Discover the Device in the Insight RS Console
To discover the device from the Insight RS Console, complete the following steps:
1. In a web browser, log on to the Insight RS Console.
2. In the main menu, select Discovery and click the Sources tab.
3. Expand the IP Addresses section and add the IP address for your device:
a. Click New.
b. Select the Single Address, Address Range, or Address List option.
c. Type the IP address(es) of the devices to be discovered.
d. Click Add.
4. Click Start Discovery.
Verify Connectivity by Sending an SNMP Test Trap
Use SNMP Agents to send SNMP Test Traps to verify connectivity.
1. In a web browser, access System Management Homepage (SMH) on the monitored device:
https://[ipaddress]:2381.
2. Log on using the administrator user name and password for the monitored device.
Note: If you are not prompted to log on, check the upper right corner of the SMH interface
and click the Sign In link. If you are not logged in as an administrator for the monitored
device you will not have all of the relevant configuration options.
3. If SNMPis not set as your Data Source, click Settings in the top menu bar.
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