7.0.8 Insight Remote Support Monitored Devices Configuration Guide

Monitored Devices Configuration Guide

Chapter 8: Configuring Integrity Windows 2003 Servers

If ELMC is already installed on the Integrity Windows 2003 server, make sure it is version 6.2 or later. If

it's older than version 6.2, it needs to be upgraded. To check the version of ELMC, run the following

command: wccproxy version.

Note: When upgrading to ELMC version 6.4, the incorrect version number is displayed in the

upgrade window. After performing the upgrade, the correct version number of 6.4 will show in the

Programs and Features window and when you run the wccproxy version command.

To install the ELMC software package, complete the following steps:

1. In the Insight RS Console, navigate to the Administrator Settings → Version Control tab and

select the Event Log Monitoring Collector (ELMC) software package.

2. On the Available Version tab, click Download.

When the download completes, click Install. The ELMC packages are placed in the %HP_RS_

DATA%\ELMC folder. This folder defaults to C:\ProgramData\HP\RS\DATA\ELMC.

Note: The ProgramData folder is a hidden folder. To view this folder, set the folder options to show

hidden folders.

4. Copy the appropriate Itanium (IA64) or x86/x64 ELMC software package into a temporary directory on

the Integrity Windows 2003 server.

5. Double-click the installer file to begin the install process. The kit will install and finish with no user

prompting. No user configuration input is required to install the ELMC software package.

Verify SNMP Agent Prerequisites on the Monitored

Device

For your Windows 2003 Integrity monitored device to be discovered by the Insight RS Console, you must

have HP Integrity SNMP Agents for Windows Server 2003 installed and fully configured on your monitored

devices as directed in the HP Smart Setup product documentation for the appropriate package.

Note: WBEM Providers can coexist with SNMP Agents on the monitored device system as

long as they have the same version number. Mismatched versions of HP Insight Management

WBEM Providers and HP Insight Management SNMP Agents are not supported.

Windows Integrity servers shipped by HP manufacturing have the Smart Setup installation files pre-

loaded on the operating system disk. Otherwise the packages can be installed using the Smart Setup CD

or reinstallation media. You can download the Smart Setup CD or Integrity Support Pack at:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=

3346453&prodTypeId=15351&prodSeriesId=3346452&swLang=13&taskId=135&swEnvOID=1060.

For SNMP Agents to communicate to the Hosting Device, you must provide the SNMP credentials within

the Insight RS Console. These actions must occur within the Insight RS Console on the Hosting Device

when you are completing the Insight Remote Support configuration.

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