7.0.8 Insight Remote Support Monitored Devices Configuration Guide

Monitored Devices Configuration Guide
Chapter 7: Configuring ProLiant Citrix Xen Servers
SNMP configuration. During your configuration of the installation script of SNMP Agents, watch
for information about this file. When the script prompts you about Configuring SNMP access
from remote Management Station(s), be sure to include the Hosting Device IP address. If
you do not, you will need to reconfigure this on the monitored device.
System Management Homepage (SMH) is also included in the HP SNMP Agents for Citrix XenServer
software package. It provides additional reporting capabilities on the monitored device itself. While not
mandatory for Insight Remote Support, if you configure SNMP services incorrectly to communicate with
the Hosting Device during SNMP Agent installation you will need SMH to reconfigure those settings.
Configure SNMP
SNMP Agents are required for Citrix monitored devices. Once you have installed the SNMP Agents on
your monitored devices, use SMH to edit the snmpd.conf file to add the Hosting Device IP address and
the SNMP community string. This enables SNMP communication from the monitored device to the
Hosting Device. You will need to do this for each Citrix monitored device.
Note: You can also edit the snmpd.conf file in a text editor if you are not using SMH.
The Hosting Device must be able to communicate with the monitored device. To configure the monitored
device to send traps to the Hosting Device, complete the following steps:
1. In a web browser, access System Management Homepage (SMH) on the monitored device:
https://[ipaddress]:2381.
2. Log on using the monitored device root user name and password.
3. In the top menu bar, click Settings.
4. Click the SNMP Configuration link.
5.
In the SNMP Configuration File add a trapsink command that includes the Hosting Device IP
address, for example trapsink 1.2.3.4 public, and click Change.
The trapsink command is required for events to be sent to Insight Remote Support for analysis. If
the trapsink command is not configured, Insight Remote Support will not receive traps.
A rocommunity directive allows SNMP GET and GETNEXT access. It is required for discovery and by the
analysis rules. The format is: rocommunity <community_string>, for example rocommunity
HP Insight Remote Support (7.0.8)Page 62 of 248