7.0.8 Insight Remote Support Monitored Devices Configuration Guide

Monitored Devices Configuration Guide
Chapter 3: Configuring ProLiant Windows Servers
Task Complete?
Install SNMP on the ProLiant Windows server, available from the Service Pack for
ProLiant (SPP).
Configure SNMP on the ProLiant Windows server.
Add the SNMP protocol to the Insight RS Console.
Discover the ProLiant Windows server in the Insight RS Console.
Send a test event to verify connectivity between your ProLiant Windows server and
Insight RS.
Install and Configure SNMP Agents
Install Service Pack for ProLiant
The Service Pack for ProLiant (SPP) is a software bundle that includes drivers, utilities, and management
agents for ProLiant device(s). SPP is included on the HP SmartStart CD that ships with every ProLiant.
The current version is also available at: http://www.hp.com/go/spp/download.
HP ProLiant systems running Microsoft Windows are supported by Insight Management Agents (IM
Agents for SNMP support). Both providers and agents are available through the same SPP media.
If WBEM is available on the ProLiant Windows monitored device it is recommend that it be disabled from
monitoring in the Insight RS Console to prevent dual notification of a single failing component. This is done
by removing the WMI protocol for the monitored device in the Insight RS Console.
If you are using the Windows SNMP Agents (IM Agents), you must configure SNMP to communicate with
the Hosting Device (see section "Configuring SNMP").
Install System Management Homepage
System Management Homepage (SMH) is also part of the SPP. It provides additional reporting
capabilities on the monitored device itself. While not mandatory for Insight Remote Support, if you have
not configured your SNMP services correctly to communicate with the Hosting Device during Insight
Management Agent installation you can use SMH to reconfigure those settings. If you have installed both
the default SNMP configuration and the optional WMI configuration while installing the SPP, then SMH
will default to the WMI configuration and you may need to reset it to the SNMP configuration if you choose
to get your hardware events through SNMP.
Configure SNMP
Your monitored devices must be configured to communicate with the Hosting Device. If you choose to
use SNMP the following steps are required to allow the monitored devices to fully communicate with the
Hosting Device.
Monitored devices that use SNMP notifications must include the following:
l All monitored devices must have a working intranet connection, such as through an Ethernet adapter,
with TCP/IP installed and running. Monitored devices must have two-way communication with the
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