7.0.8 Insight Remote Support Monitored Devices Configuration Guide

Monitored Devices Configuration Guide
Chapter 3: Configuring ProLiant Windows Servers
Task Complete?
Add the WBEM protocol to the Insight RS Console.
Discover the ProLiant Windows server in the Insight RS Console.
Send a test event to verify connectivity between your ProLiant Windows server and
Insight RS.
Install and Configure WMI
Install Service Pack for ProLiant
The Service Pack for ProLiant (SPP) is a software bundle that includes drivers, utilities, and management
agents for ProLiant device(s). SPP is included on the HP SmartStart CD that ships with every ProLiant.
The most current version is also available at: http://www.hp.com/go/spp/download.
HP ProLiant systems running Microsoft Windows are supported by Insight Management Providers (IM
Providers for WBEM/WMI Mapper support). Both providers and agents are available through the same
SPP media.
Important: To gather SAN Collections for a ProLiant Windows server, you must use WMI and
Service Pack for ProLiant version 2.8 or later.
If SNMP is available on the ProLiant Windows monitored device it is recommend that it be disabled from
monitoring in the Insight RS Console to prevent dual notification of a single failing component.
Install WMI
IM Providers on the SmartStart CD and/or in the SPP version 8.1 and higher are supported for Insight
Remote Support.
See the HP Insight Management WBEM Providers web site at:
http://h18013.www1.hp.com/products/servers/management/wbem/ for more information about WBEM
providers, security, and credentials.
If you are using the Windows WBEM Providers (IM Providers), WBEM credentials must be set for each
monitored device within the Insight RS Console before it can be monitored. If you change your WBEM
credentials at any time, you must modify the entry for those credentials in the Insight RS Console.
The WBEM IM Providers are optional in the SPP install. Make sure you select them while installing SPP.
Install System Management Homepage
System Management Homepage (SMH) is also part of the SPP. It provides additional reporting
capabilities on the monitored device itself. While not mandatory for Insight Remote Support, SMH can be
used to work with the WBEM protocol such as sending test events.
HP Insight Remote Support (7.0.8)Page 38 of 248