7.0.8 Insight Remote Support Monitored Devices Configuration Guide

Chapter 3
Configuring ProLiant Windows Servers
Insight Remote Support (RS) must be able to communicate with your ProLiant server before it can be
monitored. Insight RS can communicate with ProLiant servers running Windows with either WMI or
SNMP. The following information describes how to install and configure the communication protocols and
other recommended software components so that it can be monitored by Insight RS.
These configuration instructions can be used for Windows 2003, Windows 2008, and Windows 2012.
If both SNMP and WMI are available on the ProLiant Windows monitored device it is recommend that one
of the protocols be disabled from monitoring in the Insight RS Console to prevent dual notification of a
single failing component. Disable SNMP if there are no smart detached storage devices such as MSAs
attached to the monitored device. If smart detached storage devices are installed then disable the WMI
protocol in the Insight RS Console. This is done by removing the WMI protocol for the monitored device in
the Insight RS Console.
Important: To gather SAN Collections for a ProLiant Windows server, you must use WMI and
Service Pack for ProLiant version 2.8 or later.
To configure your ProLiant Windows server using WMI, see "Configuring ProLiant Windows Servers
Using WMI" below.
To configure your ProLiant Windows server using SNMP, see "Configuring ProLiant Windows Servers
Using SNMP" on page 41.
Configuring ProLiant Windows Servers Using WMI
Insight Remote Support (RS) must be able to communicate with your ProLiant server before it can be
monitored. Insight RS can communicate with ProLiant servers running Windows with WMI. The following
information describes how to install and configure WMI and other recommended software components so
that it can be monitored by Insight RS.
These configuration instructions can be used for Windows 2003, Windows 2008, and Windows 2012.
Fulfill Configuration Requirements
Complete the following steps to configure your ProLiant Windows servers using WMI to be monitored by
Insight RS.
Task Complete?
Check the HP Insight Remote Support Release Notes to make sure your ProLiant
Windows server is supported.
Install WBEM on the ProLiant Windows server, available from the Service Pack for
ProLiant (SPP).
Table 3.1 ProLiant Windows Server Using WMI Configuration Steps
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