7.0.8 Insight Remote Support Monitored Devices Configuration Guide

Contents
Contents 3
Preface 15
Document Purpose and Audience 15
Product Overview 15
Related Documents 16
Document Revision History 16
Sign Up to Receive Insight Remote Support Communications 17
HP Support Information 17
We Appreciate Your Feedback! 17
Understanding Monitored Devices Prerequisites 18
Identify Required Communication Protocols and Software Components 18
Functionality Not Supported in Insight RS 7.0.8 26
Configuring ProLiant Gen8 Servers 28
Fulfill Configuration Requirements 28
Configure the RIBCL Protocol 28
Discover the ProLiant Gen8 Server 29
Discovering the ProLiant Gen8 Server from the Insight RS Console 29
Enabling Insight Remote Support for a ProLiant Gen8 Server 29
Send a Test Event 30
Initiate a Data Collection 32
Initiating a Data Collection in the iLO 4 Web Interface 32
Initiating a Data Collection in Insight Remote Support 33
Send an Active Health System Report 33
Sending an Active Health System Report from the iLO 4 Web Interface 33
Sending an Active Health System Report from Insight Remote Support 34
Maintenance 34
Set Maintenance Mode 34
Disable Monitoring of a ProLiant Gen8 Server 35
ProLiant Gen8 Server Known Issues 35
HP Insight Remote Support (7.0.8)Page 3 of 248