7.0.8 Insight Remote Support Monitored Devices Configuration Guide

Chapter 2
Configuring ProLiant Gen8 Servers
The HP Insight Remote Support (RS) feature available through the iLO 4 web interface provides intelligent
event diagnosis and automatic secure submission of event notifications to HP and your HP Authorized
Channel Partner through the Insight RS installation on the Hosting Device.
Important: If you do not want to use the Remote Support functionality available through the iLO
4 web interface, you need to configure your ProLiant server using SNMP Agents or WBEM
Providers. Consult the information that corresponds to your operating system and follow the
configuration instructions (see "Understanding Monitored Devices Prerequisites" on page 18).
For more information about ProLiant Gen8 servers, go to: http://www.hp.com/go/proliantgen8/docs.
Fulfill Configuration Requirements
Complete the following steps to configure your ProLiant Gen8 servers to be monitored by Insight RS.
Task
Required/
Optional Complete?
Make sure Insight RS supports your ProLiant Gen8 server by
checking the HP Insight Remote Support Release Notes.
Required
Make sure the operating system on the ProLiant Gen8 server is
running.
Required
Install and configure the Agentless Management Service (AMS) on
the ProLiant Gen8 server if you want your host name or IP displayed
instead of the device's serial number. For more information, see
Known Issue "Missing IP Address During Discovery" on page 35.
Optional
Add the RIBCL protocol to the Insight RS Console. Required
Discover the ProLiant Gen8 server in the Insight RS Console. Required
Send a test event to verify connectivity between your ProLiant Gen8
server and Insight RS.
Required
Table 2.1 ProLiant Gen8 Configuration Steps
Configure the RIBCL Protocol
To enable Insight RS to gather Active Health Service collections, you must set up the iLO Remote Insight
Board Command Language (RIBCL) protocol credentials in the Insight RS Console.
To configure RIBCL, complete the following steps:
1. In a web browser, log on to the Insight RS Console.
2. In the Main Menu, select Discovery and click the Credentials tab.
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