7.0.8 Insight Remote Support Monitored Devices Configuration Guide

Monitored Devices Configuration Guide
Chapter 28: Configuring StoreEver Tape Libraries
Create a WBEM Protocol Credential in Insight RS
For ESLand EML tape libraries, you must create a WBEMprotocol in the Insight RS Console for the
Command View TLserver that monitors your tape libraries.
To configure WBEM in the Insight RS Console, complete the following steps:
1. In a web browser, log on to the Insight RS Console.
2. In the main menu, select Discovery and click the Credentials tab.
3. From the Select and Configure Protocol drop-down list, select Web-Based Enterprise
Management (WBEM).
4. Click New. The New Credential dialog box appears.
5. Type the Username and Password for the Command View TL instance that manages the tape library.
6. Click Add.
Insight RS creates the protocol credential and it appears in the credentials table.
Discover the Tape Libraries in Insight RS
Insight RS does not raise incidents for tape libraries or TapeAssure unless they are recognized by Insight
RS. To make sure Insight RS raises incidents, complete the following steps:
1. In a web browser, log on to the Insight RS Console.
2. In the Main Menu, select Discovery and click the Sources tab.
3. Type the IP addresses to be discovered:
a. Type the IP address of the Command View TL host server. Discover the Command View TL host
server individually by its IP address, making sure that when you create the Command View TL
host discovery task, the CIMOM user credentials created in section "Configure Command View
TL TapeAssure" on page 193 are used.
b. Type the IP addresses of the tape libraries. Either discover each library individually or discover
them within a range of IP addresses.
4. Click Start Discovery.
Verify Warranty and Contract Information
After device discovery, verify the warranty and contract information.
1. In a web browser, log on to the Insight RS Console.
2. In the Main Menu, select Devices and click the Device Summary tab.
3. Check that all of the monitored tape libraries and the Command View TL host(s) appear in the devices
table.
4. Click the device name and expand the Hardware pane. Verify the correct product number and serial
number for the tape library was discovered. Edit the individual devices if any appear to be missing any
warranty and contract information.
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