7.0.8 Insight Remote Support Monitored Devices Configuration Guide

Monitored Devices Configuration Guide
Chapter 1: Understanding Monitored Devices Prerequisites
Important: Not only do you need to configure the protocol on the monitored device, you must
also add the protocol within the Insight RS Console so Insight Remote Support can access the
device.
Important: If you change the username/password that Insight RS uses to connect to your
monitored devices, or if the credentials expire as part of your security policies, you must modify
those corresponding credentials in the Insight RS Console to continue monitoring your
monitored devices.
The required protocols and software are determined by your monitored device type. Read the appropriate
monitored device section to understand what configuration is necessary for your specific monitored
device. Some monitored device types can use multiple communication protocols. Which protocol you
choose depends on your security strategy and preferences.
In some cases more than one protocol will be required. Some protocols may be used by the Insight RS
Console to discover monitored devices while other protocols may be used to monitor hardware events or
retrieve configuration collection information from the monitored devices. The following table highlights the
requirements, but read the section for your monitored device type for more detail.
Hardware
Platform
Required
Protocols and
Components Notes
Servers
ProLiant Gen8 Remote Insight
Board Common
Language
(RIBCL) Protocol
RIBCL credentials are required for all ProLiant Gen8 servers.
See "Configuring ProLiant Gen8 Servers" on page 28.
Windows on
ProLiant
SNMPv1,
SNMPv2,
SNMPv3
or WMI
Must install the Service Pack for ProLiant and all providers
that ship with it.
To gather SAN Collections for a ProLiant Windows server,
you must use WMI and Service Pack for ProLiant version 2.8
or later.
See "Configuring ProLiant Windows Servers" on page 37.
For configuring using WMI, see "Configuring ProLiant
Windows Servers Using WMI" on page 37.
For configuring using SNMP, see "Configuring ProLiant
Windows Servers Using SNMP" on page 41.
Linux on ProLiant SNMPv1,
SNMPv2 or
SNMPv3
Must install the Service Pack for ProLiant and all providers
that ship with it.
See "Configuring ProLiant Linux Servers" on page 49.
Table 1.1 Required Monitored Device Communication Protocols and Components for
Insight RS Services
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