7.0.8 Insight Remote Support Monitored Devices Configuration Guide

Monitored Devices Configuration Guide

Chapter 25: Configuring StoreAll Network Storage Systems

n Select the Site

n Type the appropriate Support Type and Support Identifier

l Custom field settings for MSA Storage Management Utility

Configure SNMP settings on the MSA Storage Management Utility section. (For more information, see

“Configuring SNMP event notification in SMU” in the 2300 Modular Smart Array Reference Guide at:

http://www.hp.com/support/manuals. On the Manuals page, select Storage → Disk Storage

Systems → MSA Disk Arrays → HP 2000sa G2 Modular Smart Array or HP P2000 G3 MSA

Array Systems.)

A Modular Storage Array (MSA) unit should be discovered with its IP address. Once discovered, locate

the Entitlement Information section of the Contract and Warranty Information page and update the

following:

For standard support, type X9000 as the Customer Delivery ID.

For Datacenter Care support, type MC DATACENTER or MC HYPERSCALE as the Custom Delivery ID.

n Type the appropriate Support Type and Support Identifier

Note: For storage support on X9300 systems, do not set the Custom Delivery ID. (The MSA is

an exception; the Custom Delivery ID is set as previously described.)

Test the Configuration

To determine whether the traps are working properly, send a generic test trap with the following command:

nmptrap -v1 -c public <Hosting Device IP> .1.3.6.1.4.1.232 <Managed System IP> 6 11003

1234 .1.3.6.1.2.1.1.5.0 s test .1.3.6.1.4.1.232.11.2.11.1.0 i 0

.1.3.6.1.4.1.232.11.2.8.1.0 s "X9000 remote support testing"

For example, if the Hosting Device IP address is 10.2.2.2 and the X9000 node is 10.2.2.10, type the

following:

snmptrap -v1 -c public 10.2.2.2 .1.3.6.1.4.1.232 10.2.2.10 6 11003 1234

.1.3.6.1.2.1.1.5.0 s test .1.3.6.1.4.1.232.11.2.11.1.0 i 0 .1.3.6.1.4.1.232.11.2.8.1.0

s "X9000 remote support testing"

For Insight Remote Support, replace the Hosting Device IP address with the IP address of the Insight

Remote Support server.

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