7.0.8 Insight Remote Support Monitored Devices Configuration Guide

Monitored Devices Configuration Guide
Chapter 25: Configuring StoreAll Network Storage Systems
To ensure that hp-snmp-agents restarts when the system is rebooted, type the following command:
# chkconfig hp-snmp-agents on
Create an SNMP Protocol Credential in Insight RS
If your device's SNMP community string is set to public and your community access mode is read
only, Insight RS automatically associates an SNMPv1 protocol with your device. If you use a different
community string or use a nonstandard port, you must create an SNMPv1 protocol credential in the Insight
RS Console.
To configure SNMPv1 in the Insight RS Console, complete the following steps:
1. In a web browser, log on to the Insight RS Console.
2. In the main menu, select Discovery and click the Credentials tab.
3. From the Select and Configure Protocol drop-down list, select Simple Network Management
Protocol Version 1.
4. Click New. The New Credential dialog box appears.
5. Enter the Community String you have configured on your device.
6. Click Add.
Insight RS creates the protocol credential and it appears in the credentials table.
Discover Nodes in Insight Remote Support or HP SIM
Insight Remote Support and HP SIM can be configured to discover system-specific network segments, a
targeted host, or IP address ranges.
To discover the device from the Insight RS Console, complete the following steps:
1. In a web browser, log on to the Insight RS Console.
2. In the main menu, select Discovery and click the Sources tab.
3. Expand the IP Addresses section and type the IP address for your device.
4. Click Start Discovery.
Configure Warranty and Contract Information
Configure the Insight RS Console to enable remote support for X9000 systems.
l Custom field settings for X9300/X9320
Servers are discovered with their IP addresses. When a server is discovered, edit the system
properties in the Insight RS Console.
n Type the X9000 enclosure product number as the Override Product Number
n
For standard support, type X9000 as the Customer Delivery ID.
For Datacenter Care support, type MC DATACENTER or MC HYPERSCALE as the Custom Delivery ID.
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