7.0.8 Insight Remote Support Monitored Devices Configuration Guide
Monitored Devices Configuration Guide
Chapter 24: Configuring StoreEasy Storage Systems
n File and Printer Sharing (Echo Request - ICMPv4-Out)
n Windows Management Instrumentation (WMI-Out)
More information regarding security in Insight RS can be found in the HP Insight Remote Support Security
White Paper, available at: http://www.hp.com/go/insightremotesupport/docs.
Note: You can confirm which protocols discovery associated with the StoreEasy device by
clicking the StoreEasy device name on the Devices screen, and then selecting the Credentials
tab. Confirm that WMI is one of the discovered credentials. SNMP should not be among the
discovered credentials.
Create a WMI Protocol in the Insight RS Console
WMI credentials must be set for each StoreEasy Storage system within the Insight RS Console before it
can be monitored. If you change your WMI credentials at any time, you must modify the entry for those
credentials in the Insight RS Console.
To configure WMI, complete the following steps:
1. In a web browser, log on to the Insight RS Console.
2. In the Main Menu, select Discovery and click the Credentials tab.
3. Select Windows Management Instrumentation (WMI) from the Select and Configure Protocol
drop-down list and click New.
4. Fill in the required fields. Use the WMIUsername and Password you have set on the StoreEasy
Storage system.
5. Click Add.
Discover the Device in the Insight RS Console
To discover the device from the Insight RS Console, complete the following steps:
1. In a web browser, log on to the Insight RS Console.
2. In the main menu, select Discovery and click the Sources tab.
3. Expand the IP Addresses section and add the IP address for your device:
a. Click New.
b. Select the Single Address, Address Range, or Address List option.
c. Type the IP address(es) of the devices to be discovered.
d. Click Add.
4. Click Start Discovery.
Send a WMI Test Indication to the Hosting Device
System Management Homepage (SMH) also comes pre-installed on your StoreEasy Storage system. It
provides additional reporting capabilities on the device itself. While not mandatory for Insight Remote
Support, SMH can be used to work with the WMI protocol such as sending test events.
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