7.0.8 Insight Remote Support Installation and Configuration Guide

Installation and Configuration Guide
Glossary: identification - monitored device
Page 77 of 80 HP Insight Remote Support (7.0.8)
I
identification
An aspect of the discovery process that
identifies the management protocol and type
of system.
iLO
Integrated Lights-Out. Embedded server
management technology that delivers web-
based remote management that is always
available.
iLO Remote Insight Board Command
Language (RIBCL)
Communication protocol required for Insight
Remote Support to communicate with
ProLiant Gen8 servers.
Insight Online
HP Insight Online provides one-stop
personalized, secure access to support the
devices in your IT environment. It is
integrated into HP Support Center for your IT
staff who deploy, manage and support
systems, plus HP Authorized Channel
Partners who support your IT infrastructure.
Insight Online can automatically discover
devices remotely monitored by HP (requires
Insight Remote Support 7.0 or later).
Depending on your support model you or your
HP Authorized Channel Partner can easily
organize your devices into groups and have
the flexibility to efficiently monitor, track and
service your HP devices.
Insight Remote Support
HP Insight Remote Support provides
proactive remote monitoring, diagnostics, and
troubleshooting to help improve the
availability of supported HP servers and
storage systems in your data center. HP
Insight Remote Support reduces cost and
complexity through support of systems. HP
Insight Remote Support securely
communicates hardware incident information
through your firewall and/or web proxy to the
HP Data Center for reactive support.
Additionally, based on your support
agreement, system information can be
collected for proactive analysis and services
Insight RS Console
The Insight Remote Support user interface
that is installed on the Hosting Device.
Insight RSA
Insight Remote Support Advanced. Previous
version of Insight Remote Support that
integrates with HP SIM to provide proactive
remote monitoring, diagnostics, and
troubleshooting of devices.
L
Login Credentials
Login and password parameters passed to the
command line interface (P4000 Integration
Module) to authenticate the Centralised
Management System with the P4000 Storage
System Management Group.
M
Management Group
A collection of one or more storage nodes
which serves as the container within which
you cluster storage nodes and create volumes
for storage.
Management Information Base (MIB)
The data specification for passing information
using the SNMP protocol. An HP MIB is also
a database of managed objects accessed by
network management protocols.
management protocol
A set of protocols, such as WBEM, HTTP, or
SNMP, used to establish communication with
discovered systems.
monitored device
Any device monitored by HP Insight Remote
Support, such as servers, storage systems,
and switches. To monitor a device, some type