7.0.8 Insight Remote Support Installation and Configuration Guide

Installation and Configuration Guide
Appendix A: Export and Import of Device Information
Field Description
SITE_NAME The location where the monitored device is
located. If you have a large campus it might
be a facility nickname or other identifying
factor for the site location.
SITE_ADDRESS1 Address for the site of the monitored device.
SITE_ADDRESS2 Suite for the site of the monitored device.
SITE_CITY City for the site of the monitored device.
SITE_STATE State or province for the site of the monitored
device.
SITE_COUNTRY Country code for the location where the
monitored device is physically located. You
can find your country code at the
International Organization for
Standardization web site at:
http://www.iso.ch/iso/en/prods-
services/iso3166ma/02iso-3166-code-
lists/index.html.
SITE_POSTALCODE Postal Code for the site of the monitored
device.
SITE_TIMEZONE Timezone for the site of the monitored
device.
CONTACT1_ROLE Role of primary contact supporting this
monitored device. Must be text 'Primary
Contact.'
CONTACT1_FIRSTNAME Primary contact's first name.
CONTACT1_LASTNAME Primary contact's last name.
CONTACT1_EMAIL Primary contact's email address.
CONTACT1_PHONE Primary contact's primary phone number.
CONTACT1_ALTPHONE Primary contact's alternate phone number.
CONTACT1_HOURS Available hours to reach primary contact.
CONTACT1_SALUTATION Mr., Mrs., Ms., Dr., etc.
CONTACT1_LANGUAGE Primary contact's preferred language.
CONTACT1_TIMEZONE Timezone for the area where the primary
contact lives.
CONTACT1_OTHER Free text notes about the primary contact.
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