7.0.8 Insight Remote Support Installation and Configuration Guide

Installation and Configuration Guide
Chapter 5: Restoring from Backup
Note: To run the schedule at a different time, select the required time from the Time field
and click Save.
4. In the Application Backup Schedule dialog box, click Start Now.
Insight Remote Support runs the schedule.
Viewing Successful Backup Information
You can view the date and time of the last successful backup on the About Insight Remote Support
screen of the Insight RS Console.
Identifying Backup Failures
If a backup fails, then a message appears on the Message Board section of the Home page of the Insight
RS Console. View the error log files for details on the backup failure.
Restoring Insight RS from Backup
The Insight RS restore function restores Insight RS dynamic data from a backup data set. For this to
happen, Insight RS must be installed so that the correct restore target location can be determined, but
Insight RS must not be running so that normal operations and restore operations will not interfere with one
another. After the backup data is restored, Insight RS can be restarted.
To run the Application Backup Schedule, complete the following steps:
1. Open a command prompt window on the Hosting Device.
2. Stop the Insight RS services:
net stop hprsreceivers
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