7.0.8 Insight Remote Support Installation and Configuration Guide

Installation and Configuration Guide
Chapter 4: Completing Post-Installation Configuration Tasks
To configure the HP SIM Adapter, complete the following steps:
1. In the Main Menu, select Administrator Settings.
2. Click the Integration Adapters tab.
3. Click the HP SIM Adapter heading to expand the HP SIM Adapter pane.
The pane is divided into three sections: HP SIM Connection Information, Additional Settings, and
Perform Manual Device Synchronization.
4. Select the Enable HP SIM Adapter check box.
5. In the HP SIM Connection Information section, type the HP SIM username and password.
Tip: Use an HP SIM-specific account with a password that does not expire. This will help
you to avoid issues if the account is tied to an individual person’s account that could be
disabled or locked out.
6. In the Additional Settings section, select one or more of the following check boxes:
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