7.0.8 Insight Remote Support Installation and Configuration Guide

Installation and Configuration Guide
Chapter 4: Completing Post-Installation Configuration Tasks
Insight RS and system-level backup target locations to a device that contains removable media or to a
remote network share so that backups can be physically stored off-site for disaster-recovery purposes.
To change the backup target location, run the following command from a command prompt:
rsadmin backup –now –target \\home\backups
This command runs the backup immediately and directs the backup to the network share:
\\home\backups.
Because the -now option is used, the network share has to be accessible at the time this command is run.
If the -now option is not used, it is not required that the share location be accessible at the time the
command is executed, but it must be accessible whenever the next scheduled or commanded backup is
run.
Set the Number of Backup Versions
The default number of backups Insight RSretains, and the recommended setting, is 2.
To change the number of backups retained, run the following command from a command prompt:
rsadmin backup –versions <number_of_backups>
where <number_of_backups> is the number of backup data sets to be retained at the target location.
Install the HP SIM Adapter
If you want to share information about your devices between HP SIM and Insight RS, install the HP SIM
Adapter through the Insight RS Console. If HP SIM was installed on the Hosting Device before installing
Insight RS, then the HP SIM Adapter is automatically installed. If HP SIM was installed after installing
Insight RS, then the HP SIM Adapter needs to be manually installed.
Integration with HP SIM will synchronize devices and credentials from HP SIM to Insight RS. Service
Events will synchronize from Insight RS to HP SIM. Since HP SIM only accepts Service Events from
known devices, the device needs to be discovered in HP SIM for Insight RS to be able to synchronize
Service Events to HP SIM.
Important: You may need to enter additional credentials, such as RIBCL, in Insight RS
Console that are not available in HP SIM. Additionally, values such as Serial Numbers and
Product Numbers that you manually entered in HP SIM must be manually entered in Insight RS
Console as well.
For information about supported versions of HP SIM, see the HP Insight Remote Support Release Notes
at: http://www.hp.com/go/insightremotesupport/docs.
For information about installing HP SIM, see the HP Systems Insight Manager Installation and
Configuration Guide for Windows at: https://www.hp.com/go/foundationmgmt/docs.
Important: When using the HP SIM Adapter, make sure to discover devices in HP SIM rather
than in Insight RS so the devices are synchronized between the two applications.
To install the HP SIM Adapter, complete the following steps:
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