7.0.8 Insight Remote Support Installation and Configuration Guide

Installation and Configuration Guide
Contents
Registering HP Insight Remote Support 46
Test Connectivity to HP 46
Register With HP 47
Integrate Insight RS with HP Insight Online 47
HP Authorized Channel Partners 48
Completing Post-Installation Configuration Tasks 50
Install the HP Insight Remote Support Content Level Update 50
Verify Hosting Device Health 51
Verify Warranty and Contract Information 51
Verifying Monitored Device Status 52
Send Test Events and Generate Collections 53
Clear Status Errors 54
Configure the Backup Settings 54
Set the Backup Target Location 54
Set the Number of Backup Versions 55
Install the HP SIM Adapter 55
Configure the HP SIM Adapter 56
Enable and Configure Email Notifications 59
Forward Service Events to Another Management Application 61
Enable Operator-level User Authentication 62
Create Custom Device Groups 62
Restoring from Backup 64
Manually Run Backup Schedules 64
Viewing Successful Backup Information 65
Identifying Backup Failures 65
Restoring Insight RS from Backup 65
Uninstalling Insight RS 67
Disable Insight Online 67
Close Support Cases 67
Delete Devices from Insight RS Console 68
Disable Connection to HP Insight Online 68
Uninstall the Insight RS Software 68
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