7.0.8 Insight Remote Support Installation and Configuration Guide
Installation and Configuration Guide
Chapter 3: Completing the Setup Wizards
Receiving Remote Support
On the Receiving Remote Support screen, enable notifications and configure software updates.
Complete the following sections:
Optimize My Environment
Through Insight Remote Support, you can allow (or deny) HP and its partners to contact your organization
with products and services recommendations, pricing, and delivery information.
In the Choosing to optimize my environment section, do one of the following:
l To allow HP and HP Authorized Resellers to contact your organization, select the Yes, I consent to
having HP or my HP authorized reseller contact me to discuss optimizing my environment
check box.
l To deny HP and HP Authorized Resellers from contacting your organization, clear the Yes, I consent
to having HP or my HP authorized reseller contact me to discuss optimizing my environment
check box.
Note: Click the more Info link to read details about the different communications HP and HP
Authorized Resellers send to clients.
This setting can be updated at any time on the Application Settings → Settings screen.
Remote Support Software Updates
Choose how you want to receive software updates. The following table describes the available options:
Option Action
Automatically
Download and Install
Select Automatically Download and Install to automatically download
and install a group's packages. This is the default setting, and is the
recommended setting because new product support and product
improvements are installed automatically.
Automatically
Download
Select Automatically Download to automatically download a group's
packages without installing them. These packages can be installed on the
Downloaded Version tab.
Manually Apply Select Manually Apply to manually download and install a group's
packages. Install packages on the Available Version tab.
This setting can be updated at any time on the Application Settings → Version Control screen.
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